Legal
General Disclaimer
The limits of what the information on this website, and the output of AI features, can be relied on for. It supplements the Terms of Service and does not replace them.
- Version:
- 2.0
- Effective:
- 11 November 2026
- Last updated:
- 11 November 2026
1. General information only
The content of this website is provided for general information about WoneAssistant. We try to keep it accurate and current, but it may be incomplete or out of date, and features are described as they are built. For the terms that apply to your account, rely on the Terms of Service and your order. Where a page and a contract disagree, the contract applies.
2. No professional advice
Nothing on this website, in the product or in any Output is legal, regulatory, compliance, medical, financial, tax, employment or other professional advice, and none of it creates a professional relationship. Descriptions of compliance tools, such as consent, calling hours, AI disclosure, recording or retention rules, explain what a tool does. They do not tell you what the law requires of you. Take advice from a qualified professional in your jurisdiction.
3. AI-generated content
AI assistants and features generate speech, text, summaries and actions with machine-learning models. Output can be inaccurate, incomplete, outdated or unsuitable, even when it sounds confident, and may reflect gaps or errors in the knowledge the Customer provided. Customers are responsible for supervising their assistants and for what their assistants say and do.
If you are speaking to an assistant, you can ask to speak to a person. Do not rely on an assistant for urgent, safety-critical, medical, legal or financial decisions.
4. Figures, savings and comparisons
Prices are the list prices shown on the pricing page and may change as set out in the Terms. Any statement about savings, comparisons with other products or with staffing, call volumes, minutes, response times, conversions or similar performance is illustrative. It is based on assumptions that may not match your situation and is not a promise or guarantee of results or earnings. Included usage allowances and overage are described per plan. Telephony taxes, carrier charges and surcharges may be added.
5. Availability and performance
The Service depends on carriers, the public internet and third-party providers. Calls, messages and AI responses may be delayed, degraded or unavailable. Any service level commitment applies only where it is stated for your edition or agreed in writing; see section 12 of the Terms.
6. Emergency services notice
Warning
Do not rely on WoneAssistant alone to reach emergency services
General-purpose voice calling through WoneAssistant must not be treated as emergency-call capable unless the applicable service requirements have been met for your country, your numbers and your endpoints. The platform’s emergency calling handling has been tested in a laboratory setting and not yet verified on live telephone networks. Keep a separate way to reach emergency services, and never rely on an assistant to place or relay an emergency request. If someone is in danger, contact your local emergency services directly.
7. Third-party links and services
The website may link to websites and services that we do not own or control. A link is not an endorsement. We are not responsible for their content, accuracy, privacy practices or availability, and your use of them is at your own risk and under their terms.
8. Liability
To the maximum extent permitted by law, we exclude liability for loss arising from reliance on this website or on Output. Nothing in this disclaimer excludes liability that cannot be excluded by law, including for fraud or for death or personal injury caused by negligence. The limitation of liability in the Terms applies to use of the Service.
9. Contact
To correct something on this website, use the contact form. See the Legal hub for all documents.
Version history
Version 2.011 November 2026
First publication.