Legal
Legal hub
Every legal and policy document for WoneAssistant in one place, with its purpose, version and last update, and how to reach us about legal matters.
Last updated: 11 November 2026
1. Documents
Terms of Service
The agreement that governs your use of the service: accounts, billing, telephony, AI and liability.
- Version
- 2.0
- Updated
- 11 November 2026
Privacy Policy
What personal data we handle, why, for how long, and the rights you have in each region.
- Version
- 2.0
- Updated
- 11 November 2026
Acceptable Use Policy
What may not be done with the service, and how enforcement and appeals work.
- Version
- 2.0
- Updated
- 11 November 2026
Data Processing Addendum
Summary of the Data Processing Addendum for customers who use the service for their own callers.
- Version
- 2.0
- Updated
- 11 November 2026
Sub-processors
The categories of provider that process customer data, and the named providers we can verify.
- Version
- 2.0
- Updated
- 11 November 2026
Cookie Notice
Exactly what this website stores in your browser, why, and for how long.
- Version
- 2.0
- Updated
- 11 November 2026
Copyright and DMCA
How to report infringing content, how to counter-notify, and our repeat infringer policy.
- Version
- 2.0
- Updated
- 11 November 2026
Disclaimer
The limits of what our content, AI output, figures and links can be relied on for.
- Version
- 2.0
- Updated
- 11 November 2026
Accessibility
Our accessibility commitment, what has been verified, known limits, and how to report a barrier.
- Version
- 2.0
- Updated
- 11 November 2026
Also see the Trust, security and responsible AI page, which describes tenant isolation, encryption, AI disclosure and emergency calling in plain terms.
2. How the documents fit together
The Terms of Service are the main agreement. The Acceptable Use Policy and the Data Processing Addendum form part of it for customers, and the Sub-processors list is referenced by the addendum. The Privacy Policy explains our role as controller and as processor. The Cookie Notice, Copyright policy, Disclaimer and Accessibility Statement apply to the website and to content on it.
3. Contact for legal matters
We handle legal matters through the contact form, so that each request reaches the right person with the right context. Choose the topic that fits. We do not publish email addresses.
Legal matters
Contracts, the Data Processing Addendum, sub-processor notices, acceptable use reports and appeals, accessibility feedback, and anything else legal.
Privacy and data rights
Access, deletion, correction, objection, portability and complaints about personal data.
Copyright and DMCA
Notices of infringement and counter-notifications.
Security
Report a vulnerability, request a security review, or ask permission to test.
For sales and demo questions use the contact page.