For real estate agents and agencies
Answer every property enquiry while you are out showing homes
Enquiries peak in the evening and on weekends, when agents are at viewings. WoneAssistant answers on the spot, books viewings, and puts the right lead in front of the right agent while it is still warm.
The first agent to respond wins the lead
A buyer who calls about a listing is usually calling three agencies. Reaching a voicemail inbox costs the lead. Agents at viewings, inspections and auctions cannot answer, and the office line may be unattended outside hours.
Leads also vanish in handover: who called, about which property, and what they were told.
How it works
How enquiries become viewings
- Step 1
Answer and identify the listing
The assistant learns which property or service the caller means.
- Step 2
Qualify the interest
Buying, selling, renting or just browsing, with budget and timing as you define them.
- Step 3
Book a viewing or a callback
A viewing slot or valuation visit goes into the calendar.
- Step 4
Notify the right agent
The listing agent receives the lead with a summary and the caller’s details.
In practice
Open home, Saturday
Agents are at an open home when a landlord calls to ask about a rental appraisal.
The assistant takes the address and timing, books an appraisal visit, and routes the lead to the property management agent.
The follow-up is tracked as a commitment, so the appraisal call does not slip behind the weekend.
What you get
Capabilities behind this setup
AI receptionist for the agency line
Answers every enquiry, evenings and weekends included.
Viewing and valuation booking
Place visits in the calendar.
Lead routing to the right agent
Ring groups and call flows by listing, team or suburb.
Relationship records
Buyers, sellers, landlords and tenants with history in one place.
Follow-up commitments
Callbacks and promised follow-ups are tracked.
SMS follow-up
Text confirmations alongside calls.
Questions
Frequently asked
- Can it answer questions about listings?
- Yes, from the listing and agency information you give it. Anything outside that is handed to an agent rather than guessed.
- Can several agents share one number?
- Multiple assistants and people can share a number, with routing by team, listing or time.
- Can it call leads back?
- Authorized outbound calls are supported within consent and calling-hours rules.
Security and AI disclosure details are on the trust page.
See this setup with your own calls.
Tell us your numbers, your hours and who should answer. We will walk through a configuration built for this scenario.