Stay present for clients—even when your attention is elsewhere.
You cannot take every call while doing the work clients rely on. Give enquiries a professional first response and a clear next step with WoneAssistant.
Incoming call
+44 20 7946 0321
Potential client
AI assistant
Handling the first response
- Greets the caller professionally
- Answers common questions
- Routes to you or takes a message
A professional front line for a business of one.
Keep your client-facing presence organized without making every interaction depend on your immediate availability.
A business number
Separate your business entry point from personal calls.
A defined assistant
Explain your services and receive routine enquiries.
Clear routing
Choose when calls reach you or move to voicemail.
Let routine enquiries follow a repeatable path.
Use your own business information to answer common questions and guide the conversation.
What services do you offer?
The assistant explains your services based on the information you provide and helps callers take the next step.
How can I reach the right person?
Callers are guided to you, a colleague, or voicemail based on their enquiry.
What happens outside business hours?
The assistant lets callers know your availability and can take a message when you're away.
You set the boundaries.
Define what the assistant can explain, when it should refer to you, and how calls should be handled.
Service information you approve.
Use your own descriptions, FAQs, and key details about how you work.
Business hours you control.
Set when calls are answered by the assistant, routed to you, or sent to voicemail.
Handoffs for questions that need your judgment.
Choose the types of enquiries that should come to you directly.
Getting started
A simple starting point.
Begin with one business line and one assistant purpose. Review the experience, refine it, and discuss additional capabilities as your needs grow.
- 01
Define your enquiry journey.
Choose how you want to handle enquiries and what information to share with callers.
- 02
Configure your information and call flow.
Set your business details, assistant purpose, business hours, and routing preferences.
- 03
Test before going live.
Try the experience, review adjustments, and confirm it's working for you.
What interrupts your working day most?
Let's walk through a relevant setup for how you work and how clients reach you.